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Terms and Conditions
The following content is prohibited on our servers:
- Illegal use
- Threatening Material
- Fraudulent Content
- Forgery or Impersonation
- Unsolicited Content
- Copyright Infringements
- Collection of Private Date (Unless DPA Registered)
- IRC Networks (Including all IRC Material)
- Peer to Peer software
Refunds & Cancellations
All sales at Host Pakistan are final, at our sole discretion we may offer you a refund if requested within 5 days of activation of your first service only. This refund policy excludes refunds for custom packages created and add ons for example Control Panel licenses or Additional IP’s and Domain Registration Cost. If you violate our terms of service refunds are not given under any circumstances. If you open any disputes with any of our payment processors we are allowed to terminate your account without notice, orders marked as “Fraud” by our payment processor(s) will also be automatically terminated.
To cancel your service you must submit a ticket to our billing department.
Your 30 days rolling contract which you may cancel at the end of the billing term starts upon service being delivered which is usually instant via email after first payment of service is made, right to cancellation and requesting refund will end as soon as this occurs.
By activating your account with Host Pakistan , you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information. NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.
Host Pakistan provides with technical support related to the server to its clients. We do not provide support for application specific issues, such as any programming, website code, third-party applications/tools/free softwares or any other such issue, even if such programming or third-party application was sold or otherwise provided to you by Host Pakistan. If a client needs the same from us, support can be provided on agreed fee, only if available.
Host.com.pk shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Host.com.pk' servers going off-line or being unavailable for any reason whatsoever. Furthermore, Host.com.pk shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Host.com.pk' servers. All damages shall be limited to the immediate termination of service.
Violations of these Acceptable Use Policies should be referred to "webmaster [at] host.com.pk". All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.
If any client misbehaves or using abuse languages to our staff, then we will suspend or delete his account without any priority notice, and he will not get any refund and further support from us. We have full rights to take action against that client.
Backup: We strongly encourage all of our customers to do their own backups on their home computers or CDs to ensure you have ready access to your data in the event, we shall not be responsible for any claimed damages, including incidental or consequential damages of your backup files, lost websites, lost databases etc.
CPU/Memory Resource Policy: Resources are defined as bandwidth and/or processor usage. This policy is implemented to prevent the misuse of our servers. Each account is only allowed to use a maximum 25% of the CPU power/usage at any given time. Accounts that use above this amount or cause the web server to slow down for any reason will be asked to reduce the amount of load and traffic/bandwidth or upgrade to a premium hosting package with higher resources. If this issue is not resolved promptly Host Pakistan reserves the right to suspend or terminate an account without a refund.
Changes to our Terms & Conditions
If we decide to change our terms & conditions, we will update the modification date below. Changes will apply only to information collected after the date of the change.